The advantages that attracted everyone to TeamViewer’s remote access desktop in the first place are worth mentioning: it’s easy to use, it’s scalable, it connects you to any device you want, it doesn’t require any additional software, and it supports every major OS for both mobile and desktop. Others are searching for a tool that offers a simpler and more dependable set of functionalities. Some need a TeamViewer alternative for Windows, macOS, or other specific systems. Regardless of who’s to blame for the attacks, it’s clear that hackers are now using TeamViewer as a vector, something that demands quick and decisive action on the part of security teams.īut these breaches aren’t the only good reason to seek out alternatives to TeamViewer-users have complained that image quality is far from ideal, which, combined with the price point for the business version of the software, has made it a target of budget cuts. The company didn’t help its case by immediately blaming the breaches on “careless use” rather than working to tighten its security in any meaningful way. In 20, TeamViewer users reported having their bank accounts emptied by hackers, starting a backlash against this still-popular tool. Choosing Software Like TeamViewerĪfter enjoying a few years as the remote management software for MSPs, a revolt against TeamViewer is beginning to take shape. Dameware simply offers more features and ease of use around controlling and monitoring devices remotely than any other item on the list, and provides greater security than TeamViewer is apparently able to furnish its users. That last option is what I would recommend to most IT or MSP folks looking for a comprehensive solution for remote management. I’ve evaluated a total of nine different software solutions that could potentially replace TeamViewer as a remote management tool for managed service providers: Mikogo, Splashtop, Chrome Remote Desktop,, VNC Connect, Webex Meetings, LogMeIn Pro, DWService, and the Dameware ® Remote Support and Dameware Remote Everywhere solutions. There are plenty of top TeamViewer alternatives available to them, and I think many of them are similar or even superior to TeamViewer in at least one crucial category of value. Though TeamViewer is still a very useful solution with plenty of helpful functionalities, it’s in the best interest of any IT team to consider all the options at their disposal.

TeamViewer long enjoyed the advantage of being the primary remote management software solution in IT, but complaints about the high price point and a series of worrisome hacks have left many seeking out alternatives.

Teamviewer setting up unattended access